Some systems are experiencing issues

Stickied Incidents

Thursday 13th November 2025

Klippa DocHorizon Unavailability of LLM supported services

Services that are supported by an LLM, such as the Prompt Builder, Salary Slips and Bank Statements are affected by an issue with our upstream LLM provider. Services that do not use LLMs such as Financial and Identity are not affected.

Past Incidents

Friday 18th February 2022

No incidents reported

Thursday 17th February 2022

No incidents reported

Wednesday 16th February 2022

No incidents reported

Tuesday 15th February 2022

No incidents reported

Monday 14th February 2022

No incidents reported

Sunday 13th February 2022

No incidents reported

Saturday 12th February 2022

No incidents reported