All systems are operational

Past Incidents

Sunday 28th September 2025

No incidents reported

Saturday 27th September 2025

No incidents reported

Friday 26th September 2025

No incidents reported

Thursday 25th September 2025

No incidents reported

Wednesday 24th September 2025

No incidents reported

Tuesday 23rd September 2025

No incidents reported

Monday 22nd September 2025

Unusual number of requests failing at cloud service provider

We have noticed an unusual number of requests failing at one of our cloud service providers. This currently affects the request success rate and response time for the identity documents and medical prescription forms capturing services. Other services are unaffected by this issue.

  • We have implemented a workaround. All services are performing as normal.