All systems are operational

Stickied Incidents

Monday 25th August 2025

Klippa DocHorizon Availability issues with the DocHorizon

We're currently experiencing availability issues with the DocHorizon platform, we are investigating the outage.

  • The issue has been resolved.

    • Past Incidents

    Friday 17th January 2025

    No incidents reported

    Thursday 16th January 2025

    No incidents reported

    Wednesday 15th January 2025

    Degraded service for async job processing on the DocHorizon platform

    Async jobs created remain in the "In Queue" status longer than usual. We are investigating the issue.

  • The issue has been resolved.

    • Tuesday 14th January 2025

    No incidents reported

    Monday 13th January 2025

    No incidents reported

    Sunday 12th January 2025

    Klippa Custom OCR API OCR API Database migration

    The OCR API is currently undergoing a database migration as part of the scheduled maintenance.

  • The database migration has been completed.

    • Klippa DocumentPipeline Database migration

    The DocumentPipeline is currenty undergoing a database migration as part of the scheduled maintenance.

  • The database migration has been completed.

    • Saturday 11th January 2025

    No incidents reported