All systems are operational
Maintenance
Planned maintenance for Klippa AI Services

To ensure our service will continuously serve you properly, we are planning a window for maintenance. This will be used for security patches, network updates and performance improvements.

Please be aware that you can experience a lack of performance or even downtime in the time window of the night of October 5th/6th, between 20:00 and 04:00 CEST.

Past Incidents

Sunday 12th January 2025

Klippa Custom OCR API OCR API Database migration

The OCR API is currently undergoing a database migration as part of the scheduled maintenance.

  • The database migration has been completed.

    • Klippa DocumentPipeline Database migration

    The DocumentPipeline is currenty undergoing a database migration as part of the scheduled maintenance.

  • The database migration has been completed.

    • Saturday 11th January 2025

    No incidents reported

    Friday 10th January 2025

    No incidents reported

    Thursday 9th January 2025

    No incidents reported

    Wednesday 8th January 2025

    No incidents reported

    Tuesday 7th January 2025

    Availability issues on DocHorizon platform

    The DocHorizon platform currently cannot be reached due to an unknown reason. We are currently investigating it.

  • We have identified an migration as the root cause for the outage. A fix has been implemented, the application should be performing as normal again, we are closely monitoring the application.

    • Monday 6th January 2025

    No incidents reported