All systems are operational
Maintenance
Planned maintenance for Klippa AI Services

To ensure our service will continuously serve you properly, we are planning a window for maintenance. This will be used for security patches, network updates and performance improvements.

Please be aware that you can experience a lack of performance or even downtime in the time window of the night of November 10th/11th between 20:00 and 04:00 CEST.

Past Incidents

Thursday 5th September 2024

Klippa DocHorizon Flow builder issue on DocHorizon platform

The flow builder is currently unavailable due to an outage of a backend component. We are currently investigating the issue.

  • A fix has been implemented, tasks will be picked up as normal again.

    • Wednesday 4th September 2024

    No incidents reported

    Tuesday 3rd September 2024

    No incidents reported

    Monday 2nd September 2024

    No incidents reported

    Sunday 1st September 2024

    No incidents reported

    Saturday 31st August 2024

    Klippa Custom OCR API SSL certificate issues on Custom OCR API

    Due to multiple systems failing, the Klippa OCR API was unavailable between 2024-08-31 02:00 (CEST) and 2024-08-31 07:15 (CEST) due to an expired SSL certificate. The issue has already been resolved. We will make changes to our SSL certificate management to ensure that this won't re-occur in the future. We are sorry for any inconvenience this has caused.

    Klippa SpendControl Mobile/Web App SSL certificate issues on SpendControl

    Due to multiple systems failing, Klippa SpendControl was unavailable between 2024-08-31 02:00 (CEST) and 2024-08-31 07:15 (CEST) due to an expired SSL certificate. The issue has already been resolved. We will make changes to our SSL certificate management to ensure that this won't happen again in the future. We are sorry for any inconvenience this has caused.

    Friday 30th August 2024

    No incidents reported