Stickied Incidents

Thursday 5th September 2024

Klippa DocHorizon Flow builder issue on DocHorizon platform

The flow builder is currently unavailable due to an outage of a backend component. We are currently investigating the issue.

A fix has been implemented, tasks will be picked up as normal again.

Past Incidents

Sunday 1st September 2024

No incidents reported

Saturday 31st August 2024

Klippa Custom OCR API SSL certificate issues on Custom OCR API

Due to multiple systems failing, the Klippa OCR API was unavailable between 2024-08-31 02:00 (CEST) and 2024-08-31 07:15 (CEST) due to an expired SSL certificate. The issue has already been resolved. We will make changes to our SSL certificate management to ensure that this won't re-occur in the future. We are sorry for any inconvenience this has caused.

Klippa SpendControl Mobile/Web App SSL certificate issues on SpendControl

Due to multiple systems failing, Klippa SpendControl was unavailable between 2024-08-31 02:00 (CEST) and 2024-08-31 07:15 (CEST) due to an expired SSL certificate. The issue has already been resolved. We will make changes to our SSL certificate management to ensure that this won't happen again in the future. We are sorry for any inconvenience this has caused.

Friday 30th August 2024

No incidents reported

Thursday 29th August 2024

No incidents reported

Wednesday 28th August 2024

No incidents reported

Tuesday 27th August 2024

No incidents reported

Monday 26th August 2024

No incidents reported