All systems are operational

Stickied Incidents

Thursday 5th September 2024

Klippa DocHorizon Flow builder issue on DocHorizon platform

The flow builder is currently unavailable due to an outage of a backend component. We are currently investigating the issue.

  • A fix has been implemented, tasks will be picked up as normal again.

  • Past Incidents

    Sunday 17th March 2024

    No incidents reported

    Saturday 16th March 2024

    No incidents reported

    Friday 15th March 2024

    No incidents reported

    Thursday 14th March 2024

    No incidents reported

    Wednesday 13th March 2024

    No incidents reported

    Tuesday 12th March 2024

    No incidents reported

    Monday 11th March 2024

    Klippa Custom OCR API Processing issue for a small percentage of documents

    We have identified an issue in our OCR engine where some requests could not be completed. We have identified the issue and are currently working on a solution.

  • A fix has been implemented, performance is back to normal.