All systems are operational

Stickied Incidents

Monday 25th August 2025

Klippa DocHorizon Availability issues with the DocHorizon

We're currently experiencing availability issues with the DocHorizon platform, we are investigating the outage.

  • The issue has been resolved.

  • Past Incidents

    Tuesday 12th March 2024

    No incidents reported

    Monday 11th March 2024

    Klippa Custom OCR API Processing issue for a small percentage of documents

    We have identified an issue in our OCR engine where some requests could not be completed. We have identified the issue and are currently working on a solution.

  • A fix has been implemented, performance is back to normal.

  • Sunday 10th March 2024

    No incidents reported

    Saturday 9th March 2024

    No incidents reported

    Friday 8th March 2024

    No incidents reported

    Thursday 7th March 2024

    No incidents reported

    Wednesday 6th March 2024

    No incidents reported