All systems are operational
Maintenance
Planned maintenance for Klippa AI Services

To ensure our service will continuously serve you properly, we are planning a window for maintenance. This will be used for security patches, network updates and performance improvements.

Please be aware that you can experience a lack of performance or even downtime in the time window of the night of November 10th/11th between 20:00 and 04:00 CEST.

Past Incidents

Wednesday 31st August 2022

No incidents reported

Tuesday 30th August 2022

Klippa Custom OCR API Issues at cloud provider causing service interruptions

We're investigating issues at our cloud provider that are causing service interruptions.

  • Our server provider implemented a fix and availability is fully restored. We are closely monitoring the state of the service while waiting for our server provider to mark the incident as resolved. We apologize for any inconvenience.

  • Our server provider identified the issue and is working towards a fix. API capacity will be limited while we're waiting for a fix.

  • The API is available again with limited capacity. We are in contact with our server provider to resolve the issue.

    • Klippa DocumentPipeline Issues at cloud provider causing service interruptions

    We're investigating issues at our cloud provider that are causing service interruptions.

  • Our server provider implemented a fix and availability is fully restored. We are closely monitoring the state of the service while waiting for our server provider to mark the incident as resolved. We apologize for any inconvenience.

  • Our server provider identified the issue and is working towards a fix. API capacity will be limited while we're waiting for a fix.

  • The API is available again with limited capacity. We are in contact with our server provider to resolve the issue.

    • Monday 29th August 2022

    No incidents reported

    Sunday 28th August 2022

    No incidents reported

    Saturday 27th August 2022

    No incidents reported

    Friday 26th August 2022

    No incidents reported

    Thursday 25th August 2022

    No incidents reported