All systems are operational
Maintenance
Planned maintenance for Klippa AI Services

To ensure our service will continuously serve you properly, we are planning a window for maintenance. This will be used for security patches, network updates and performance improvements.

Please be aware that you can experience a lack of performance or even downtime in the time window of the night of November 10th/11th between 20:00 and 04:00 CEST.

Past Incidents

Sunday 15th May 2022

No incidents reported

Saturday 14th May 2022

No incidents reported

Friday 13th May 2022

Klippa Custom OCR API Stability issue at one of our service providers

Due to an issue at one of our service providers, a 500 status error might be returned by our API when processing a document. The document will be processed successfully when the document is retried. We are investigating this together with our service provider.

  • The rollout of the fix has been completed by our service provider. Everything is back to normal.

  • The issue has been identified by our service provider, and a fix is currently being rolled out. Intermittent performance issues may still occur while this fix is being deployed.

    • Thursday 12th May 2022

    No incidents reported

    Wednesday 11th May 2022

    No incidents reported

    Tuesday 10th May 2022

    No incidents reported

    Monday 9th May 2022

    Klippa Custom OCR API Cluster maintenance

    Due to issues at our service provider we are required to do maintenance on a short notice. We expect this will result in minor performance issues and a partial outage.

  • The cluster maintenance has been completed, all services are running like normal again.