All systems are operational
Maintenance
Planned maintenance for Klippa AI Services

To ensure our service will continuously serve you properly, we are planning a window for maintenance. This will be used for security patches, network updates and performance improvements.

Please be aware that you can experience a lack of performance or even downtime in the time window of the night of November 10th/11th between 20:00 and 04:00 CEST.

Past Incidents

Wednesday 6th April 2022

No incidents reported

Tuesday 5th April 2022

Klippa Custom OCR API Infrastructure changes due to recent down

To prevent downtime like last friday, we are making changes to our infrastructure, these changes will cause minor downtime.

  • The infrastructure changes have been completed and the service is up again. Sorry for any inconvenience caused.

    • Monday 4th April 2022

    No incidents reported

    Sunday 3rd April 2022

    No incidents reported

    Saturday 2nd April 2022

    No incidents reported

    Friday 1st April 2022

    Klippa Custom OCR API OCR API unable to process documents

    The OCR API is unable to process documents at this moment. We are investigating the source of the issues.

  • The performance of the OCR API is back to normal.

  • The origin of the issue has been identified and a fix has been placed. The OCR API might respond slower while it's processing the backlog.

    • Thursday 31st March 2022

    No incidents reported