Some systems are experiencing issues

Stickied Incidents

Thursday 13th November 2025

Klippa DocHorizon Unavailability of LLM supported services

Services that are supported by an LLM, such as the Prompt Builder, Salary Slips and Bank Statements are affected by an issue with our upstream LLM provider. Services that do not use LLMs such as Financial and Identity are not affected.

Past Incidents

Friday 11th March 2022

No incidents reported

Thursday 10th March 2022

No incidents reported

Wednesday 9th March 2022

No incidents reported

Tuesday 8th March 2022

No incidents reported

Monday 7th March 2022

No incidents reported

Sunday 6th March 2022

No incidents reported

Saturday 5th March 2022

No incidents reported