All systems are operational
Maintenance
Planned maintenance for Klippa AI Services

To ensure our service will continuously serve you properly, we are planning a window for maintenance. This will be used for security patches, network updates and performance improvements.

Please be aware that you can experience a lack of performance or even downtime in the time window of the night of November 10th/11th between 20:00 and 04:00 CEST.

Past Incidents

Wednesday 22nd September 2021

No incidents reported

Tuesday 21st September 2021

No incidents reported

Monday 20th September 2021

No incidents reported

Sunday 19th September 2021

No incidents reported

Saturday 18th September 2021

No incidents reported

Friday 17th September 2021

No incidents reported

Thursday 16th September 2021

Klippa Custom OCR API Queue communication issue

The OCR API is currently unable to process any documents due to queue communication issues.

  • The OCR API is back online, we are monitoring the situation.

    • Wednesday 15th September 2021

    Klippa Custom OCR API Database connectivity issues

    The OCR API is currently unavailable due to database issues.

  • The database issue has been resolved, configuration changes will be made to prevent this issue in the future.

    • Klippa DocumentPipeline Database connectivity issues

    The DocumentPipeline is currently unavailable due to database issues.

  • The database issue has been resolved, configuration changes will be made to prevent this issue in the future.