All systems are operational

Past Incidents

Sunday 19th September 2021

No incidents reported

Saturday 18th September 2021

No incidents reported

Friday 17th September 2021

No incidents reported

Thursday 16th September 2021

Klippa Custom OCR API Queue communication issue

The OCR API is currently unable to process any documents due to queue communication issues.

  • The OCR API is back online, we are monitoring the situation.

  • Wednesday 15th September 2021

    Klippa Custom OCR API Database connectivity issues

    The OCR API is currently unavailable due to database issues.

  • The database issue has been resolved, configuration changes will be made to prevent this issue in the future.

  • Klippa DocumentPipeline Database connectivity issues

    The DocumentPipeline is currently unavailable due to database issues.

  • The database issue has been resolved, configuration changes will be made to prevent this issue in the future.

  • Tuesday 14th September 2021

    No incidents reported

    Monday 13th September 2021

    No incidents reported